Terms and Refund Policies

Shipping Information
Orders will usually be despatched within 2-3 Working Days of your order being placed.

Shipping Costs

• UK Standard Service €10
• European Standard Service €15.00

Free shipping on orders over €100.

If you do not receive your items within 7 days (euro) and 14 (UK) please contact us

Returns / Exchange

We will gladly exchange unused merchandise OR issue a refund within 30 days of invoice date. Refunds are only issued if the goods are returned with an authorised returns number from Customer Service and accompanied by the original receipt. This 30 day satisfaction guarantee is only valid on products purchased from KEYSTYLE. Returned goods should be sent to KEYSTYLE  and be accompanied by a copy of the original invoice. For any further clarification please phone Returns Department on 00353 1 4526170 so we can assist you. Please see Warranty information, above, regarding clothing that has been used. (shipping charges are not reimbursed on returned items).
Sizing
If you are unsure about your size, compare your measurements to the CHARTS provided to determine the correct fit. These charts will give you a good idea of the size to order, but be sure to read special sizing information that may accompany an item description. Some merchandise dimensions may vary from the averages charted here.

Chest

Holding the tape firm and level, measure around the fullest part of the chest, just under the arms and around the shoulder blades.

Waist

With tape loose but level, measure at the height you prefer to wear your waistband.

Inseam

Take a pair of pants that fit you well and measure from the crotch to the bottom of the leg. For shorts, measure from the crotch to where the shorts will end.

Sleeve

With elbow slightly bent, measure from the centre of neck (backside), over point of shoulder, around elbow and down to the wrist.

Gloves

Hand measure should be taken around the fullest part of the hand not including the thumb. If right-handed, use right hand and vice versa.

Boots and Socks

Use your regular shoe size as a reference. Boots are in men’s sizes.

Helmet

Helmet sizing should be taken around the largest part of the forehead.

Warranties

Any product you wish to return must be accompanied by a RETURNS NUMBER. This unique number is available from Customer Service.
Any goods returned without an official authorised returns number will not be processed and will be returned to you at your cost.

If you ever have any defect in the workmanship of a product at any time during the warranty period, we will repair or replace it free of charge (shipping charges to Keystyle are not reimbursed on warranty items).

Warranties cover defect of workmanship and fabrics, but do not cover normal wear of material. Products that are replaced will be replaced with the same size and model as those originally purchased. Returned goods should be sent to KEYSTYLE and be accompanied by a copy of the original invoice. Please make sure that products returned for warranty are washed and clean.

KEYSTYLE 30 Day Satisfaction Guarantee

We will gladly exchange unused merchandise OR issue a refund within 30 days of invoice date. Refunds are only issued if the goods are returned with an authorised returns number from Customer Service and accompanied by the original receipt. This 30 day satisfaction guarantee is only valid on products purchased from KEYSTYLE. Returned goods should be sent to KEYSTYLE and be accompanied by a copy of the original invoice. For any further clarification please phone Returns Department on 00353 1 4526170 so we can assist you. Please see Warranty information, above, regarding clothing that has been used. (shipping charges to KEYSTYLE  are not reimbursed on returned items).